Service Technian

Job Description Job Description Started in 1988, AccuBilt is an experienced turn-key systems builder and integrator of both flexible and dedicated automation. Our highly skilled team has experience in the design and manufacturing of GMAW Robot cells, Resistance welding cells, complex material handling cells, automated assembly cells, and testing systems. We are a leading company seeking a skilled Service Technician to join our team. In this role, the technician will support installation, mainte…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.