SNIF Field Service Technician

Are you ready to launch your career at the intersection of cutting-edge technology and hands-on problem-solving? Pyrotek is seeking an ambitious, energetic Field Service Technician to join our specialized SNIF team, where you will serve as the primary technical ambassador for our global customers. This is not a desk job; it is a high-impact role designed for someone who thrives on troubleshooting complex systems, building lasting professional relationships, and delivering world-class support in a fast-paced industrial environment. If you are a recent graduate or early-career professional with a mechanical mindset and a passion for customer success, this is your opportunity to gain unparalleled experience and make a tangible difference in the field.

As a SNIF Field Service Technician, you will be the face of Pyrotek, providing critical technical expertise and sales support that keeps our clients operating at peak efficiency. This role offers an incredible sense of autonomy and adventure, as you will work remotely and travel up to 80% of the time to support diverse sites and unique operational challenges. We are looking for a natural communicator who can translate complex technical concepts into clear solutions while maintaining the high standards our brand is known for. If you are eager to travel, quick to learn, and ready to tackle real-world engineering puzzles, we want to help you build a transformative career with us.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.