Stock Control Support

Are you ready to turn your passion for pets into a career that makes a real difference? At Pets at Home, we are on a mission to ensure every tail keeps wagging, every cat stays curious, and every rabbit remains active. As a Stock Control Support team member at our Stafford Fulfilment Centre, you will be the backbone of our operations, ensuring that the perfect toys, treats, and essentials reach our customers exactly when they need them. This is an incredible opportunity for a detail-oriented individual to dive into the world of logistics and distribution, gaining hands-on experience in a fast-paced environment where your contribution directly impacts the happiness of the nation’s pets.

We are looking for someone who thrives on accuracy, loves a challenge, and is eager to grow their career within a supportive, pet-loving community. In this role, you will be working a 37.5-hour week on a rotational shift pattern (06:00–14:00 and 14:00–22:00, Tuesday to Saturday), giving you the perfect balance of structure and variety. With a competitive salary of £24,784.50, this position is ideal for graduates or those at the start of their professional journey who want to build a solid foundation in supply chain management while working for a brand that truly cares. If you are organized, motivated, and excited to help us deliver joy to pets across the country, we would love to have you on our team.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.