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GovCIO
GovCIO

Strategic Communications Specialist, Health Services Portfolio (Remote)

Customer Service
3 days, 21 hours ago

Are you a storyteller with a passion for mission-driven work? GovCIO is looking for a dynamic Strategic Communications Specialist to join our Health Services Portfolio team and help shape the narrative for critical technology initiatives supporting our nation's Veterans. This is a unique opportunity for a motivated professional to jumpstart their career by crafting impactful internal communications, driving employee engagement, and supporting executive messaging for a high-visibility organization within the Department of Veterans Affairs. If you thrive in a collaborative environment and want to see how your words can bridge the gap between complex technical projects and the people who benefit from them, this role is your perfect launchpad.

As a fully remote member of our team, you will enjoy the flexibility of a modern workplace while gaining hands-on experience in public sector communications. You will work closely with seasoned experts to translate technical milestones into engaging content that keeps stakeholders informed and employees inspired. We are looking for someone with a sharp eye for detail, a creative mindset, and a genuine desire to contribute to a mission that truly matters. If you are ready to grow your professional toolkit, sharpen your communication strategy skills, and make a tangible impact on the lives of those who have served our country, we invite you to apply and help us tell the story of innovation at GovCIO.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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