Student Services Coordinator

Description Under indirect supervision the Student Services Coordinator serves as on-site and remote liaison and facilitator between the program activities and students. Maintains detailed records of students enrolled into the programs. Collaborates with the community in the achievement of program goals and funding objectives. Additionally, must possess the ability to work in a team-oriented environment. Key Responsibilities  Assist in the recruitment and orientation activities for programs. …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.