Technical Customer Support (US Remote)

At Motorola Solutions, we don’t just build technology; we build the critical infrastructure that keeps communities, schools, and hospitals safer every single day. As a Technical Customer Support representative working remotely from the US, you will be the heartbeat of our operation, serving as the primary bridge between our advanced solutions and the people who rely on them most. This is an incredible opportunity for a tech-savvy graduate or early-career professional to launch a meaningful career at the intersection of innovation and public safety, where your daily contributions directly impact the security of our world.

We are looking for a curious, empathetic, and detail-oriented problem solver who thrives in a fast-paced environment. In this role, you’ll dive deep into our suite of cutting-edge technologies, troubleshooting complex issues and providing world-class guidance to our global partners. You won’t just be answering tickets—you’ll be mastering the tools that protect property, places, and people. If you are ready to turn your technical aptitude into a mission-driven career with a global leader that values collaboration, growth, and the relentless pursuit of safer communities, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.