Technical Service Representative

Technical Service Representative Location: Western Chicago Suburbs, IL Schedule: Day Shift Employment Type: Full-Time | Direct Hire Recruitment Partner: Adecco Permanent Recruitment Position Overview Adecco Permanent Recruitment is partnering with an established industrial organization to identify a Technical Service Representative for a direct-hire opportunity in the western Chicago suburbs. This is an ideal opportunity for an experienced Field Service Technician, Equipment Mechanic, or Mainte…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.