Temporary Customer Service Representative - Wandsworth

Location: Wandsworth Pay: £15 per hour holiday pay accrual Duration: 3 months with possibility of extension Hours: 20/24 hours per week, rota basis Monday to Friday: Monday -Friday 7:45am -11:45am and every other Saturday from 8:45am -12:45pm Requirement: Valid DBS certificate Start: Immediate availability essential About the Role We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.