Temporary Scribe (Accessibility Support Assistant)

Position Summary Delaware County Community College (DCCC), located outside of the Philadelphia Metro area, is looking for a dedicated and dynamic Temporary Scribe (Accessibility Support Assistant). Reporting to the Director of Disability Services, the Scribe (Accessibility Support Assistant) is responsible for providing approved scribing services to students with disabilities in accordance with accommodation determinations made by the Office of Disability Services (ODS). The Scribe serves as a …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.