The Business Services Support Representative

Are you ready to launch your career with a community-focused partner that truly invests in your future? At Tri City National Bank, we are looking for a motivated Business Services Support Representative to join our dynamic team. This is more than just a customer service role; it is an opportunity to be the backbone of our business banking operations, helping local entrepreneurs and companies achieve their financial goals. If you thrive in a collaborative environment and are eager to turn your analytical skills and passion for service into a rewarding career, we want to meet you.

In this position, you will serve as a vital point of contact, providing high-touch support and expert guidance to our business clients. You will navigate a variety of banking solutions, solve complex challenges, and build lasting relationships that make a tangible impact on our community. We pride ourselves on fostering an inclusive, team-oriented culture where your voice matters and your professional development is a top priority. Join us at Tri City National Bank, where we celebrate your successes, provide exceptional benefits, and help you transform your potential into a long-term professional journey.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.