Training & Operations Services Manager

We are seeking a talented Training and Ops Service Manager for a growing organization in the restaurant industry! This is an opportunity for someone ready to build a training function from the ground up and grow into broader leadership responsibilities. This role is based in Las Vegas, but will consider qualified candidates who live in Los Angeles, Salt Lake City and Phoenix (travel will be required, relocation assistance available). The Training & Operations Services Manager builds and owns th…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.