Underwriting Customer Service Representative

Are you a motivated professional looking to launch your career with a stable, industry-leading organization? United Automobile Insurance Company is seeking a dynamic Underwriting Customer Service Representative to join our growing team. Since 1989, we have built a reputation as one of the nation’s largest privately held property and casualty insurance companies. By joining our family-owned business, you will step into a role that balances high-level customer support with the analytical precision of the underwriting world, providing you with a unique foundation in the insurance industry.

In this role, you will act as the vital link between our agents and our underwriting department, ensuring every interaction reflects our commitment to excellence. You will be empowered to solve problems, manage policy inquiries, and contribute to the strategic operations that have fueled our success for over three decades. If you are a detail-oriented communicator who thrives in a collaborative environment and wants to build a long-term career with a company that values its people, we invite you to apply and help us continue our legacy of disciplined service and innovation.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.