Workday Support Consultant (Pay Transparency Analyzer)

Are you ready to launch your career at the intersection of cutting-edge technology and social impact? Kainos is looking for a driven, analytical, and detail-oriented Workday Support Consultant to join our mission-driven team. In this role, you will become a key player in our Workday practice, specifically focusing on our Pay Transparency Analyzer. You won’t just be providing support; you will be helping organizations navigate the complexities of equitable compensation, ensuring that our clients can foster fair, transparent, and high-performing workplaces. This is a unique opportunity to gain deep technical expertise in the Workday ecosystem while contributing to projects that make a tangible difference in the lives of employees across the globe.

At Kainos, we don’t just hire employees; we welcome innovators who are eager to learn and ready to make an impact from day one. You will thrive in a collaborative, people-first culture that champions your professional growth, encourages bold ideas, and provides the mentorship you need to excel. As part of our customer service team, you will act as a trusted advisor, bridging the gap between complex software solutions and the people who use them every day. If you are a problem solver at heart with a passion for data, technology, and fair business practices, we want to help you shape your future—and the future of digital services—with us.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.