Aviation Technical Services Manager

Technical Services Manager (EASA Part 145) - Stansted Technical Services Manager required to lead this Technical Services function at Stansted. You'll be responsible for ensuring all Technical Services outputs meet EASA Part 145 requirements, the company MOE and supporting procedures. Your focus will be on delivering accurate, high-quality documentation on time-enabling safe, efficient maintenance activity and meeting Part CAMO airworthiness expectations. This is a hands-on leadership role with…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.