Bilingual Portuguese/English Remote Customer Service & Sales

Location: 100% Remote – U.S. Contract Rate: $12.00/hour Position Type: 1099 Independent Contractor Language: Fluent Portuguese & English REQUIRED We are hiring bilingual Portuguese/English independent contractors to provide remote customer service and sales support within the travel and vacation industry. What You'll Do Handle inbound customer service and sales calls. Assist members with vacation and resort requests. Offer alternative vacation options when requested locations are unavailable. E…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.