Business Services Associate Director

Ready to step into a senior Business Services leadership role with one of London's most respected Chartered Accountancy firms? This is a fantastic opportunity offering flexible working, a strong company pension, and much more. Our client, a leading firm of Chartered Accountants in London, is looking for an experienced Business Services Associate Director to join their growing team. This is an excellent opportunity for an ambitious Business Services professional to take the next step into an Ass…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.