Customer Technical Manager

Are you ready to launch your career at the intersection of cutting-edge aviation technology and world-class client advocacy? As a Customer Technical Manager at Gulfstream Aerospace in Savannah, you will serve as the vital bridge between our engineering brilliance and the pilots and operators who trust us to keep them safely in the skies. This is a unique opportunity for a driven graduate to step into a fast-paced environment where you won’t just be observing the industry—you will be actively facilitating the elite Gulfstream ownership experience, ensuring our aircraft continue to set the global standard for performance and reliability.

We are looking for a curious, solution-oriented professional who thrives on solving complex technical challenges while building lasting, high-stakes relationships. At Gulfstream, we don’t just hire for roles; we invest in your potential through mentorship, professional development, and a culture rooted in integrity and mutual respect. If you are passionate about aviation, eager to master the intricacies of our fleet, and ready to contribute to a legacy of excellence, we invite you to join our team. Here, your voice matters, your growth is a priority, and your work will directly impact the future of business aviation.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.