Customer Service Representative

Position Overview 10-8 Realty is seeking a dependable and customer-focused Remote Customer Service Representative to join our team. The ideal candidate will serve as a primary point of contact for clients, tenants, prospective customers, and business partners, providing timely assistance and ensuring a positive experience throughout every interaction. Key Responsibilities Respond to customer inquiries by phone, email, and online communication channels. Provide accurate information regarding pro…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.