Customer Service Representative

Job Description Company Description CB Watson and Knox Real Estate is a real estate firm focused on delivering responsive, client-centered service across residential and commercial markets. The company values professionalism, integrity, and clear communication in every client interaction. Team members work collaboratively to support buyers, sellers, and renters with informed guidance and timely assistance. CB Watson and Knox Real Estate promotes a supportive work environment that encourages con…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.