Customer Service Representative — Remote

Customer Service Representative — Remote Activus Connect is a wholly-owned subsidiary of Tech Mahindra is hiring! Click here to Apply to position with Activus Connect. About the Role We’re looking for Remote Customer Service Representatives who are friendly, dependable, and ready to deliver excellent support to customers from the comfort of home. Whether you’re just starting your career and looking for a great opportunity to grow, or you bring years of customer service experience and want a sta…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.