Customer Support Specialist

General information Client / Corporate Client Work Mode Full-Remote Name Customer Support Specialist Job ID 22155 City Remote Published date 02-Sep-2026 State Texas Country United States Description & Requirements Customer Support Specialist Our client is seeking a Customer Support Specialist to play a vital role in providing exceptional technical and operational support directly to our students and their families. In this role, you will be responsible for responding to family inquiries promptl…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.