Field Service Technician I

Field Service Technician I – Detroit, MI Quest International | Detroit, MI | Field-Based Travel Technician Pay: $24.00–$29.00 per hour, plus overtime Job Type: Full-time, temp-to-hire Travel: Up to 80%, including overnight travel Benefits: Medical, dental, and vision benefits for eligible full-time employees; 401(k), life insurance, and supplemental insurance options where applicable Required Test: Human Performance Test About the Role Quest International is hiring a hands-on Field Service Tech…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.