Financial Services Administrator

Administrator – Financial Services Norwich, Norfolk £30,000 – £32,000 per annum Full-time | Permanent | Office-based Monday to Friday, 9:00am – 5:30pm Atkinson Moss is working with an established financial services business in Norwich who are looking for an Administrator to join their team. This is a financial services administration and operations role. You’ll be involved in areas such as ISA administration, transfers, dividends, client accounts and reconciliations, with a strong focus on accu…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.