IT Support Specialist – Remote / Work From Home

Position: IT Support Specialist – Remote / Work From Home Company Overview: Affordable Landscaping Services is a leading provider of landscaping solutions in Tucker, Georgia. Our company is committed to providing high-quality and affordable services to our clients, and we are constantly seeking new and innovative ways to improve our operations. As we continue to grow, we are looking for an experienced IT Support Specialist to join our team and help us maintain our technological infrastructure. …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.