REMOTE | Bilingual Spanish Customer Service Representative ( TX, SC, NC, FL, GA, VA, PA, MI ONLY)

REMOTE | Bilingual Spanish Customer Service Representative ( TX, SC, NC, FL, GA, VA, PA, MI ONLY) Start Date: TBD : $15.00/hour (Bilingual- Spanish) At Frontline Group , we’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters. Quick Overview Job Type: Full-time, Temporary Pay: $15.00/hour for …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.