Remote Care Technician I, Customer Service

Piedmont Healthcare is seeking an Interventional Rad Tech to join our Healthcare & Medical Services team. In this role, you’ll perform interventional radiologic procedures, assist physicians in complex imaging-guided interventions, ensure patient safety, and operate advanced imaging equipment. You will collaborate closely with a multidisciplinary care team, provide patient education and support, and maintain accurate documentation. At Piedmont, you’ll work in a respectful, innovative, and inclu…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.