Remote Customer Service / Customer Support

This is a remote position. Position Summary Nugent Supply is looking for a friendly and dependable Remote Customer Service Representative to join our team. This position is ideal for someone who enjoys helping customers, answering questions, solving problems, and providing excellent service. The Customer Service Representative will communicate with customers by phone, email, and other channels to assist with orders, product questions, and general support. Requirements Customer service experienc…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.