Remote Customer Service Representative

Full-time Description Pay: $14.50 per hour for non-bilingual Candidates $15.00 per hour Bilingual Candidates Job description: * This is a remote position for South Carolina residents only! Bilingual candidates and recent college grads are strongly encouraged to apply. ¿Eres fluido en español y inglés? Buscamos representantes bilingües de servicio al cliente. *Bilingual Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet. Home Workplace Requirements: Must h…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.