Remote Customer Service Representative

There’s more to Summit Racing Equipment than our huge selection and everyday low prices. We’re a team of enthusiasts who are passionate about customer service. We’re looking for performance-driven individuals with a genuine desire to provide the best experience possible to customers and coworkers alike. If you possess outstanding communication skills, a positive attitude, and a great work ethic, we have the job for you. Plus, you’ll work from the comfort of your own home! When you join our team…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.