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MBR Partners
MBR Partners

Sales Director - Telco Service Providers (New Business Sales)

Customer Service
3 days, 4 hours ago

Our client, a leading OSS/BSS software business, is looking for a number of new business sales professionals with experience in selling software to Telco Service Providers across EMEA (the likes of Vodafone, DT, Orange, Telefonica, BT/EE etc). Whilst it would be helpful if candidates have some exposure to selling BSS / business software solutions (billing, CPQ, Catalog, Cloud Service Delivery, Activation, Provisioning etc) the client is open to any profile with a solid sales track record who ha…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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