Specialist Customer Service Advisor (Core Money Management)

Specialist Customer Service Advisor (Core Money Management) Location: Manchester M1 3BN Duration: 6 months (initially) Temporary to Permanent Opportunity Hours/week: 35 hours per week PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in their CMM (Core Money Management) department on a temporary basis and should you dem…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.