Surgical Services Manager

Surgical Services Manager Knowledge, Skills & Abilities: Under the supervision and direction of the Director of Surgical Services, the Surgical Services Manager is responsible for ensuring safe and efficient surgical service operations in accordance with regulatory and accreditation standards and the facility mission, vision and values. Responsibilities include ensuring staffing for the hospital and Outpatient Center operating rooms, assisting with the operating room schedule, overseeing steril…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.