Technical Product Manager, Kubernetes Services – Remote (US)

Job Description Mirantis is looking for a Technical Product Manager to own the Kubernetes-as-a-Service for k0rdent AI, our control plane for GPU infrastructure and distributed AI workloads. In this role, you will define the strategy, roadmap, and feature priorities that determine how Neocloud operators launch and run managed Kubernetes offerings on their own GPU infrastructure. Managed Kubernetes sits at the intersection of cluster lifecycle automation and service provider operations, and the p…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.