Volunteer Services Coordinator

Full-time Description Purpose of Position: Provide volunteer program support at the Buddy Center in Castle Rock and the Harmony Equine Center in Franktown, as well as general administrative support to the Volunteer Services department. Responsibilities Serve as a liaison between operations staff and volunteers Collaborate with departments to ensure appropriate levels of volunteer coverage Facilitate onboarding process for prospective volunteers Support facilitating group trainings as needed Con…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.