Architectural Services Consultant - Project Manager - Remote North Carolina, South Carolina or Virginia

Remote, North Carolina Remote, South Carolina Remote, Virginia Charlotte, NC - Whitehall Park Dr Full time JR37683 Creating Peace of Mind by Pioneering Safety and Security _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000 employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond._ _Additionally, Allegion is proud to be recognized with the 2026 Gallup Excep…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.