IT Support Technician I (6 MONTHS CONTRACT)

Are you passionate about technology and enjoy helping others solve problems? Newly Weds Foods is looking for a motivated and customer-focused IT Support Technician I to join our growing IT Service Delivery & Support team. This role serves as an entry-level technical resource responsible for supporting corporate users, warehouse operations, manufacturing environments, and remote employees throughout the organization. The IT Support Technician I provides Tier 1 and Tier 2 support for end-user tec…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.