Business Support Administrator

Big Sky Living Ltd is the central resource company for the Big Sky Group. As a group, we provide a wide range of property services, from speculative new home developments to commercial and residential property management. We are a growing, values-led organisation with ambitious plans and are now seeking a Business Support Administrator to join our team. This is a varied and important role providing day-to-day administrative and business support across the Group. Working closely with the Operati…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.