Call Center Customer Service-NOT REMOTE

THIS IS NOT A REMOTE POSITION Our client, a leading financial institution, is seeking a Call Center Customer Service Representative to join their team in Perryville, Missouri. As a Call Center Customer Service Representative, you will be supporting customer service initiatives. The ideal candidate will have strong computer skills and ability to work with multiple programs at once. Job Title: Call Center Customer Service Representative Location: Perryville, MO Pay Range: $16.25 per hour during t…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.