Client Service Specialist - IT Networking

Atris Technology seeks a cheerful client and network support specialist for full time employment. This position requires excellent oral and written communication skills along with a customer first attitude. Your duties would include telephone/e-mail/on-site support. This includes implementation and support of custom software, hardware and networks at local and remote customer sites. Software testing and documentation as necessary is also required. Successful candidates may travel and possess th…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.