Client Support Specialist

InterDent is seeking a compassionate, organized, and service-oriented Client Support Specialist to assist patients, dental practices, and internal teams with questions, requests, and administrative needs. In this role, you will serve as a reliable point of contact, provide accurate information, document interactions, and coordinate with appropriate departments to ensure client concerns are addressed efficiently. This position may support a remote work arrangement depending on business requireme…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.