Customer Service Advisor - Weekends FTC

Davies are looking to recruit an experienced part-time Customer Service Advisor to join our growing Property team in Preston. At Davies , we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. Hours: Part-Time 16 hours per week, Saturday & Sunday Shift times: 09:00 - 17:30 and 10:00 - 18:30 Location: Preston FTC 3 months What…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.