Customer Service Representative

Overview Looking to TRADE UP to a better opportunity? ACE Home Services is hiring Customer Service Representatives! Pay: $18–$20/hr spiffs Weekend availability required . Flexible Hybrid Schedules Training : Training will be completed on site during normal business hours of 8am-4pm Monday - Friday Why Join Ace? Medical, Prescription, Dental & Vision Insurance Disability & Term Life Insurance 401(k) with company match Paid Holidays & PTO Ongoing training, development, and real growth opportunit…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.