Customer Service Representative - Remote

Job Title : Customer Service Representative - Remote Duration : 6 Months Location : Remote Pay Rate : $13.50/ Hr on W-2 Specialized/Practical Knowledge • Should have knowledge on ITES/BPO/KPO/Customer Service /Operations. • Good proficiency on English language. • Computer literate should be able to work with different programs and screens with the customer on the line. • Team player with excellent verbal and written communication skill. • Willing to work in 24/7 environment and sign a service a…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.