Customer Service Representative

ScholarTrip is hiring a Customer Service Representative in Orlando, Florida to assist travelers with questions, bookings, and service requests. This is a remote position for Orlando-area candidates . Full-time and part-time schedules are available. Pay: $23–$28/hour. No previous experience is required. Training is provided. Duties • Respond to customers by phone and email. • Assist with travel-related questions. • Support booking and itinerary requests. • Provide clear and accurate information.…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.