Customer Services Support Operator

Job Overview: Pay Range $17.84hr - $19.58hr Requirement/Must Have: Processing customer orders, forms, and requests. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Ensure customer satisfaction and provide professional customer support. Responsibilities: Processes incoming orders, inquiries and/or requests regarding products and/or services. Performs order man…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.