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Aerotek
Aerotek

Field Service Technician

Customer Service
2 weeks, 5 days ago

Are you ready to launch your career on the move? Aerotek is looking for an energetic and hands-on Field Service Technician to become the face of our innovation at customer sites nationwide. This isn't your typical desk job; it is a high-impact role where you will master the intricacies of industrial equipment, troubleshoot complex mechanical and electrical systems, and ensure our cutting-edge technology performs at its peak. If you thrive on solving puzzles and enjoy a dynamic environment that rewards technical curiosity, this is the perfect platform to accelerate your professional growth.

We are seeking a motivated problem-solver who enjoys variety and the challenge of mastering new systems. In this role, you will balance exciting nationwide travel with remote technical support, giving you the unique opportunity to see the country while building a deep expertise in automation and machinery. You will act as a trusted advisor to our clients, guiding them through machine operations and ensuring seamless production. With a schedule designed to get you back home on weekends, you will enjoy the perfect blend of professional adventure and personal balance as you start your journey with a team that values your talent and ambition.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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