Electronic Security Service Technician

Are you ready to launch a high-impact career at the intersection of cutting-edge technology and physical safety? At Kastle Systems International, we don’t just install security systems; we engineer the peace of mind that protects the world’s most innovative spaces. As an Electronic Security Service Technician, you will step into a dynamic role where you’ll gain hands-on experience with state-of-the-art surveillance, biometrics, and advanced intrusion detection. This is the perfect environment for a motivated graduate to bridge the gap between classroom theory and real-world technical mastery, working alongside industry experts to solve complex problems in a fast-paced, customer-focused setting.

We are looking for a tech-savvy problem solver who thrives on variety and is eager to grow within a culture that values curiosity and professional development. In this role, you will be the face of our mission, providing critical support and commissioning systems that keep our clients safe and secure. Whether you are troubleshooting enterprise-level integrations or calibrating advanced radar and anti-drone sensors, you will be challenged every day to sharpen your skills and expand your technical toolkit. If you are passionate about technology and want to build a career with a global leader that invests in your future, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.