Field Service Technician - COSTA MESA, CA

Are you a hands-on problem solver looking to launch your career at the cutting edge of industrial technology? Harpak-ULMA is seeking a dynamic and motivated Field Service Technician to join our team in Costa Mesa, CA. This is a premier opportunity for a recent graduate or early-career professional to gain world-class training while working with sophisticated packaging machinery. If you possess a sharp technical mind, a passion for mechanical innovation, and the drive to deliver exceptional service to our diverse client base, we want to help you build a high-impact career.

In this role, you will serve as the face of our company, traveling to client sites to install, troubleshoot, and optimize complex equipment, including our industry-leading multi-head weighers. You won't be sitting behind a desk; you will be in the field, navigating real-world challenges and providing critical support that keeps production lines running smoothly. We are looking for someone who thrives on variety, enjoys learning new systems, and takes pride in providing top-notch customer support. If you are ready to combine your technical expertise with a passion for excellence, join Harpak-ULMA and help us deliver the future of packaging solutions.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.