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Hackajob Ltd
Hackajob Ltd

Graduate Associate, Client Services - German Speaker

Customer Service
1 week, 1 day ago

Are you ready to launch your career at the intersection of global finance and expert intelligence? Hackajob Ltd is thrilled to partner with Third Bridge, a world-class research powerhouse that empowers the most influential investors and business leaders to make high-stakes decisions with absolute confidence. As a Graduate Associate in Client Services, you will sit at the heart of this fast-paced ecosystem, acting as a vital bridge between our clients and a global network of over 65,000 industry experts. This is more than just a role; it is an immersive professional journey where you will master the art of consultative relationship management while sharpening your commercial acumen in a truly international environment.

We are looking for a motivated German speaker who thrives on challenge, curiosity, and high-energy collaboration. In this position, you will play a key role in understanding our clients' unique research needs, identifying the right experts to provide critical insights, and facilitating connections that move markets. You will be supported by a culture that prizes professional growth, mentorship, and rapid advancement, making it the perfect launchpad for a graduate looking to make an immediate impact. If you are a proactive communicator with a passion for problem-solving and a desire to work for a firm that has been redefining the research industry for nearly two decades, we want to hear from you.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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