Learning Support Assistant - The Federation of Abbey Infant and Junior School

LEARNING SUPPORT ASSISTANT VACANCY THE FEDERATION ABBEY INFANT AND JUNIOR SCHOOL The Governors wish to appoint an enthusiastic and motivated Learning Support Assistant Level 2 to join our committed and dedicated team. The successful candidate will work across the school predominantly with children with SEND. They will provide additional support during lessons as well as at lunchtimes. The successful candidate should be proactive; show initiative and have a firm but fair approach. They should ha…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.